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Privacy and Security
At e-CorporateAwards.com we respect your
privacy. Information collected is used for the sole purpose of processing orders. We do
not and will not rent, trade or sell your personal or company information to any third party. You
may, from time to time, receive information from us about specials and new products. If
you do not wish to receive any information you may inform us and you will not be
contacted again. If you have cookies enabled on your browser, our
shopping cart technology will store your contact information in our
database. This will facilitate and expedite your future orders through
the site. If you do not wish to have your information stored in our
database, please disable cookies on your browser. Your credit card
information is safe. We handle all orders through our secure servers.
Ordering and
Shipping Policies
Orders placed by 12:00pm Eastern Standard Time will normally ship within
3-5 days. This ship time refers only to "blank" items. Items
imprinted/screened/etched, etc. will ship after production. Production time
varies by item. Standard processing time for personalized orders is 2-3 weeks.
Embedments may take longer. Orders received on weekends or holidays will be processed the following business day. If an item is backordered you will be contacted immediately.
Additional shipping charges apply to Alaska and
Hawaii
We accept the following credit cards:  . Your credit card statement will show your
charge to e-CorporateGifts.com
(our parent company).
For International orders please call 650.342.6062.
We will require you supply a shipper account number.
Return Policy
Your satisfaction is our primary concern,
but if for some reason you are dissatisfied with your purchase; please contact our
customer service department via e-mail at returns@e-corporateawards.com or
contact customer service at e-CorporateAwards.com 1.888.968.4696
Returns and/or exchanges will require a
Return Merchandise Authorization (RMA) code. No returns or exchanges will be
accepted without a prior authorization code. Returns and/or exchanges are
accepted within thirty (30) days of purchase only. Returns ONLY apply to "blank"
items. Imprinted/logo and personalized items
are not returnable.
You must repackage the item in its original
box with your receipt and RMA code. You must ship your item prepaid as we cannot accept
COD deliveries. We recommend that you use UPS or Insured Parcel Post for shipment. You
will not be reimbursed for any shipping charges unless items arrives damaged and is
reported to customer service on day of delivery.
Please note: All items must be in sellable
condition to be eligible for a refund. Used or items not reported as damaged upon receipt
will not be accepted for credit.
All Returns:
e-CorporateAwards.com
800 Airport Blvd., #408
Burlingame, CA 94010-1929
1.888.968.4696 |
